{"id":25022,"date":"2022-05-06T16:18:44","date_gmt":"2022-05-06T16:18:44","guid":{"rendered":"https:\/\/papteam.com\/?page_id=25022"},"modified":"2022-05-06T16:18:46","modified_gmt":"2022-05-06T16:18:46","slug":"refund-and-return-policy","status":"publish","type":"page","link":"https:\/\/papteam.com\/es\/refund-and-return-policy\/","title":{"rendered":"Pol\u00edtica de devoluciones y reembolsos"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><strong>Visi\u00f3n general<\/strong><strong><\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Nuestra pol\u00edtica de reembolsos y devoluciones dura 30 d\u00edas.  Si han pasado 30 d\u00edas desde su compra, no podemos ofrecerle un reembolso o cambio completo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para poder realizar una devoluci\u00f3n, el art\u00edculo debe estar sin usar y en las mismas condiciones en las que lo recibi\u00f3.  Tambi\u00e9n debe estar en su embalaje original.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Varios tipos de mercanc\u00edas est\u00e1n exentos de devoluci\u00f3n.   Los productos perecederos, como alimentos, flores, peri\u00f3dicos o revistas, no pueden devolverse.    Tampoco aceptamos productos que sean art\u00edculos \u00edntimos o sanitarios, materiales peligrosos o l\u00edquidos o gases inflamables.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Art\u00edculos adicionales no retornables:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Tarjetas regalo<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>Tarjetas regalo<\/li><li>Productos de software descargables<\/li><li>Algunos art\u00edculos de salud y cuidado personal<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Para completar su devoluci\u00f3n, necesitamos un recibo o prueba de compra.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No devuelva su compra al fabricante.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hay determinadas situaciones en las que s\u00f3lo se conceden devoluciones parciales :<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Libro con signos evidentes de uso<\/li><li>CD, DVD, cinta VHS, software, videojuego, cinta de casete o disco de vinilo que haya sido abierto.<\/li><li>Cualquier art\u00edculo que no est\u00e9 en su estado original, est\u00e9 da\u00f1ado o le falten piezas por motivos que no se deban a un error nuestro.<\/li><li>Cualquier art\u00edculo que se devuelva m\u00e1s de 30 d\u00edas despu\u00e9s de la entrega<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Reembolsos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Una vez recibida e inspeccionada su devoluci\u00f3n, le enviaremos un correo electr\u00f3nico para notificarle que hemos recibido su art\u00edculo devuelto.   Tambi\u00e9n le notificaremos la aprobaci\u00f3n o el rechazo de su devoluci\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si se aprueba, se procesar\u00e1 su reembolso y se aplicar\u00e1 autom\u00e1ticamente un cr\u00e9dito a su tarjeta de cr\u00e9dito o m\u00e9todo de pago original, en un plazo determinado. de d\u00edas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Reembolsos atrasados o no efectuados<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si a\u00fan no ha recibido el reembolso, compruebe primero de nuevo su cuenta bancaria.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A continuaci\u00f3n, p\u00f3ngase en contacto con la entidad emisora de su tarjeta de cr\u00e9dito, puede pasar alg\u00fan tiempo antes de que se publique oficialmente su reembolso.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">P\u00f3ngase en contacto con su banco.  A menudo transcurre alg\u00fan tiempo antes de que se contabilice el reembolso.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si ha hecho todo esto y a\u00fan no ha recibido el reembolso, p\u00f3ngase en contacto con nosotros en la {direcci\u00f3n de correo electr\u00f3nico}.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Art\u00edculos con descuento<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">S\u00f3lo se reembolsar\u00e1n los art\u00edculos de precio normal. Los art\u00edculos con descuento no se pueden reembolsar.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Intercambios<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">S\u00f3lo cambiamos art\u00edculos si est\u00e1n defectuosos o da\u00f1ados.  Si necesita cambiarlo por el mismo art\u00edculo, env\u00edenos un correo electr\u00f3nico a {email address} y env\u00ede su art\u00edculo a: {direcci\u00f3n f\u00edsica}.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Regalos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Si el art\u00edculo estaba marcado como regalo cuando se compr\u00f3 y se le envi\u00f3 directamente, recibir\u00e1 un cr\u00e9dito de regalo por el valor de su devoluci\u00f3n. Una vez recibido el art\u00edculo devuelto, se le enviar\u00e1 por correo un cheque regalo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si el art\u00edculo no estaba marcado como regalo cuando se compr\u00f3, o si el donante del regalo envi\u00f3 el pedido para regal\u00e1rselo m\u00e1s tarde, enviaremos un reembolso al donante del regalo y \u00e9ste se enterar\u00e1 de su devoluci\u00f3n.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Devoluciones<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Para devolver su producto, debe enviarlo por correo a {direcci\u00f3n f\u00edsica}.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Usted ser\u00e1 responsable de pagar sus propios gastos de env\u00edo para la devoluci\u00f3n de su art\u00edculo.  Los gastos de env\u00edo no son reembolsables.  Si recibe un reembolso, el coste del env\u00edo de devoluci\u00f3n se deducir\u00e1 de su reembolso.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dependiendo de d\u00f3nde viva, el tiempo que puede tardar en llegarle el producto intercambiado puede variar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si va a devolver art\u00edculos m\u00e1s caros, puede considerar la posibilidad de utilizar un servicio de env\u00edo con seguimiento o contratar un seguro de env\u00edo.   No garantizamos la recepci\u00f3n del art\u00edculo devuelto.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00bfNecesita ayuda?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">P\u00f3ngase en contacto con nosotros en {email} para preguntas relacionadas con reembolsos y devoluciones<\/p>","protected":false},"excerpt":{"rendered":"<p>Overview Our refund and return policy lasts 30 days.&nbsp; If 30 days have passed since your purchase, we cannot offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition in which you received it .&nbsp; It must also be in the original [&hellip;]<\/p>\n","protected":false},"author":448,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-25022","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.0 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund and Return Policy - PAPTEAM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/papteam.com\/es\/refund-and-return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Return Policy\" \/>\n<meta property=\"og:description\" content=\"Overview Our refund and return policy lasts 30 days.&nbsp; If 30 days have passed since your purchase, we cannot offer you a full refund or exchange. 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